This Privacy Policy explains how HEN Foundation (“HEN Foundation,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, make a donation, apply for support, or contact us. By using our services, you agree to this Policy.

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Interpretation & Definitions

• Account: A profile you create to access parts of Our Programs.

• Website: The official HEN Foundation site (e.g., www.hen.foundation).

• Personal Data: Information that identifies or can identify you.

• Usage Data: Technical data collected automatically (e.g., IP address, browser type).

• Cookies: Small files placed on your device to improve your experience.

 

What We Collect

Information you provide:

• Contact details (name, email, phone, address)

• Application details (department info, program needs, family info for renewal)

• Donation details (amount, frequency, preferences; third parties process payment)​

Information collected automatically:

• IP address, device/browser type, pages viewed, timestamps, referring URLs​

Cookies & tracking:
We use cookies and similar technologies (e.g., analytics pixels) for functionality, security, and to understand site usage. You can control cookies in your browser; some features may not work without them.

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How We Use Your Information

• Process donations (including recurring) and send receipts

• Review and manage applications for Equipment, Training, and Renewal

• Operate, secure, and improve the Website and user experience

• Communicate about your application, donation, or inquiries

• Comply with legal obligations and enforce policies

• With consent, send updates about programs and impact (you can unsubscribe any time)​

 

Legal Bases (GDPR, if applicable)

• Consent (e.g., email notices)

• Contract (e.g., processing your application/donation)

• Legitimate interests (e.g., site security, program reporting)

• Legal obligation (e.g., recordkeeping, compliance)​

 

Sharing Your Information

We do not sell your Personal Data. We share only as needed to operate our mission:

• Service providers (e.g., website host, form tools, email platforms, analytics)

• Payment processors for donations (e.g., Stripe, PayPal, Wix Payments)

• Compliance and safety: when required by law or to protect rights and users
  All vendors are required to handle data per this Policy and applicable law.​

 

Payments

We do not store full payment card numbers. Payments are processed by third parties under PCI-DSS. Please review their privacy policies (e.g., Stripe, PayPal, Wix).

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Data Retention

We keep Personal Data only as long as necessary for the purposes in this Policy (e.g., donation records for tax/legal), to resolve disputes, and to maintain required organizational records. Usage Data may be retained for security and analytics.

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Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability and withdraw consent.
To exercise rights or make requests, contact info@hen.foundation.

California (CCPA/CPRA)

California residents can request:

• Categories and specific pieces of Personal Data collected

• Categories of sources and purposes of use

• Categories of third parties we share with

• Deletion or correction of Personal Data

We do not sell personal information. To submit a request, email info@hen.foundation.

 

Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect data from children under 13. If you believe a child provided data, contact us to remove it.

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Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is 100% secure.

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Do Not Track

Browsers’ “Do Not Track” signals are not consistently honored by industry; we do not respond to DNT at this time.

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International Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the U.S. We take reasonable steps to protect Personal Data during such transfers.

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Links to Other Sites

Links to third-party websites are provided for convenience. We are not responsible for their content or privacy practices. Review their policies before providing information.

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Changes to This Policy

We may update this Policy from time to time. The “Last updated” date will reflect the latest version. Material changes will be highlighted on our Website. Continued use constitutes acceptance.

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Contact Us

For privacy questions or requests:
Email: info@hen.foundation